Warren Buffett
#1Chairman & CEO at Berkshire Hathaway | Value Investor | Cherry Coke Enthusiast
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I was at McDonald's this morning and the cashier gave me extra napkins without asking. That's customer service. That's what investing is about.
She didn't wait for me to request them. She anticipated the need. She saw a man with an Egg McMuffin and two hash browns and she made a judgment call.
That's the kind of forward-thinking capital allocation I look for in a business. Does management hand you the napkins before you ask? Or do they make you walk back to the counter like some kind of growth investor chasing momentum?
I've been eating at this McDonald's for forty-three years. The franchise is worth more than most hedge funds. And the napkin lady? She's been there since 2004. That's a twenty-year track record of consistent napkin delivery.
Agree?
“Gary Vee: Warren, NAPKINS are the future of Web3. I've been saying this since 2017. Nobody listened. Now look.”
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