Catherine Nolan

Some people in Salesforce are developers. Some are admins. Some are architects. Catherine is the person who makes sure all of those people actually deliver something. She's the project manager who doesn't just schedule meetings — she drives the work. Sprint planning, daily scrums, sprint reviews, retrospectives. The full agile process, run with rigor and consistency, project after project, year after year.

At Innovate! Inc., Catherine was the PM and BA for some of the most complex EPA Salesforce projects the team ever built. The OPPT Program Plan was a massive multi-year effort, and Catherine was the one who organized it from requirements gathering through deployment. When the EAD system needed to be built from scratch, Catherine owned it end to end — from the MASTER Workbook through architecture resolution through delivery.

She's been working with Salesforce since 2014. One active certification. But certifications don't tell the story. 249 calendar events where “Catherine organized this meeting” — that tells the story.

Every developer knows the difference between a good PM and a bad one. A bad PM schedules meetings, sends status updates, and asks “is it done yet?” A good PM understands the work, clears the blockers, keeps the client aligned, and drives the project to delivery. Catherine is the good kind.

The OPPT Program Plan was not a small project. It was a multi-year, multi-sprint Salesforce build for a federal program office. Catherine organized it from the first requirements session through deployment and into ongoing support. She ran the brown bags. She managed the user access. She kept the whole thing moving when it would have been easy for it to stall.

Innovate! was a great place to work. Catherine was a big part of why.