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#81
#81

The Cold Start Problem

by Andrew Chen2021

Pages

368

Goodreads Rating

3.95/5

Copies Sold

200K+

First Published

2021

All 25 Books

Why It Ranks #81

The definitive playbook for building network-effects businesses. Chen took the most important concept in platform strategy and made it actionable with specific frameworks and case studies from the companies that actually did it.

The Review

Andrew Chen — general partner at Andreessen Horowitz — explains how network-effects businesses solve their hardest problem: getting the first users when the product's value depends on having users already. The Cold Start Problem draws on interviews with founders of Uber, Airbnb, Slack, and Tinder to reveal the specific tactics that overcame the chicken-and-egg problem. Chen provides a five-stage framework for launching, scaling, and defending network effects.

Key Takeaways

  • 1The 'atomic network' is the smallest possible network that delivers value — start there
  • 2Network effects have a tipping point: below it the product feels empty, above it the product feels alive
  • 3The hard side of the network — the side that is hardest to attract — determines the strategy
  • 4Anti-network effects at scale (spam, fraud, content quality) can destroy the network if not managed

Fun Facts

  • Chen's essay 'The Law of Shitty Clickthroughs' is one of the most-cited pieces in growth marketing
  • He worked at Uber during its hyper-growth phase as head of the rider growth team
  • The book includes previously unpublished data from Uber, Airbnb, and Slack's early growth

Book Details

The Cold Start Problem by Andrew Chen

Pages

368

Goodreads Rating

3.95/5

Copies Sold

200K+

First Published

2021

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